Customer Service Representative - State Farm Agent Team Member
Full Time • Greenfield, WI
Benefits:
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
Come join our sales team as our new Administrative Assistant! In this role, you will be an integral part of our operations, ensuring the smooth running of our sales efforts. From scheduling client meetings to delivering exceptional customer experiences, your contribution will be vital.
As our Sales Assistant, you will handle a diverse range of tasks with professionalism and enthusiasm. You will work closely with a Sales Account Manager and a Team Leader, supporting them in driving new business results. While they focus on sales, you will take care of the important details. Some of your specific responsibilities will include:
- Completing post-sales activities, such as collecting necessary documents, updating customer records, and fulfilling discount requirements with customers.
- Overseeing the onboarding process for new customers, including mailing Welcome Kits, creating customer files, completing online registrations, and setting up billing.
- Managing inbound sales calls and providing call back information to the sales manager.
- Handling customer service calls and directing them to the Service Team.
- Scheduling quoting appointments with potential customers for our partner sales representative.
- Printing, mailing, emailing, and texting quotes to prospective customers.
- Assisting sales leadership with research and reporting for client prospecting and other sales metrics.
To excel in this role, we are looking for someone who is eager to learn, possesses a great attitude, and has excellent communication and interpersonal skills. Strong organizational and multitasking abilities are a must, along with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Attention to detail, accuracy, and efficiency are also essential qualities.
We are seeking the right candidate to join us as soon as possible, as our previous assistant was recently promoted. Don't miss this opportunity to be part of our outstanding sales team!
Compensation: $16.00 - $18.00 per hour
Do you want a career and not just a job?
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Mike Bafus - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
- Our office is located in Greenfield, WI .
- We currently have 3 team members at our agency.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none